Parcours Emploi Santé, the device that removes the obstacles to job search

Retraining and training

by means of Adam Belghiti Alaoui

To tackle the mental health problems of the long-term unemployed and encourage their return to work, Pôle Emploi launched the Parcours Emploi Santé in March 2022. Camy Puech, CEO of Qualisocial, a psychosocial risk prevention company contacted for the program, describes the approach.

Why were you asked by Pôle Emploi to set up this Parcours Santé Emploi?

Our job is to make the link between work, psychology and mental health. We support organizations in taking care of the mental health of their employees, especially in the phases of restructuring and layoffs. We support 600 public and private organisations, for almost a million employees in France. Our expertise is to support an individual in the situations they encounter, both professional and private, helping them to overcome the obstacles to their quality of life and professional career.
When the Parcours Emploi Santé was conceived, we had this expertise in mental health and work. We were already working with Pôle Emploi on major redundancy plans, so the request to join this operation was an obvious one.

To what extent can these psychological brakes interfere with the job search?

Losing a job or not being able to find a job has a major impact on mental health. This affects self-confidence, the ability to envision a prosperous future. What is special about this impact is that it reduces the possibility of finding a job. So there is a vicious circle that can quickly develop. And this becomes the first obstacle, before the questions of resume, skills or presentation. It is a matter of self-confidence and ultimately of plans for the future.
This is something that everyone has in common, but everyone has their own difficulties that hinder them in their job search. The principle of the Parcours Emploi Santé is therefore to take the person as a whole.

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How is the course going?

First by making an important diagnosis. Every job seeker benefits from an appointment with three experts: a psychologist, a health professional and an occupational therapist, to discuss all elements of the situation. Based on the results, the referent psychologist will propose a support program that will rely on multidisciplinary skills to help the person overcome their obstacles to find a job. The course lasts six months.
Among our teams we also have nutritionists, occupational therapists, addicts, specialists in assisting caregivers and trauma, social workers. The approach is very upstream and with a lot of attention for the job seeker. This mainly means listening to his situation, rather than offering immediate solutions. We are moving forward in small steps to identify the root causes of the blockade. The goal is to remove these brakes during the six months of the course. At the end, each person will have his own rhythm and be able to reposition his project according to his needs. It is the agent or adviser of Pôle emploi who has the tool and who can offer it to the job seeker.

Does the program take place face-to-face?

The goal is to adapt to people. So we try to organize a first face-to-face meeting, even though there are many obstacles at the moment, starting with the increase in the price of petrol and the covid. The trail is therefore designed in such a way that it can be covered at 100% distance if necessary, although the model is rather to find the perfect balance between distance and presence.
We are present in all regions and throughout the country. These types of services require local proximity, especially in the area of ​​employment. For example, the economic life of Paris has nothing to do with the economic life of Finistère. Our local professionals are located all over France where the applicants are. Remote appointments are even made with local specialists.

Do you already have initial feedback from program participants?

Yes, although the system is recent and the first courses have not yet been completed. In this program aimed at health and experience, participants find a certain space of freedom. Many tell us that they get a breath of fresh air there, to listen to in relation to their own difficulties. We are already seeing significant progress in expressing what they are going through and so we are moving forward in relation to their needs by releasing the psychological brakes.
The feedback shows us that for many people there is a mismatch between what they feel and their journey to finding a job. They do things that don’t suit them. Taking the time to talk to a psychologist and wonder about the brakes you are undergoing can precisely refocus your desires and needs. This introspection is the first necessary step when looking for a job.

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